Support centre
đź“ž Contact us
Have a question, need help, or want to share feedback? We're here for you! Send us an email and we'll get back to you within 1-7 business days.
All questions & support
support@campping.ca
1-7 business days
⚙️ Managing your account
- Login options: email/SMS verification codes or traditional password login.
- Edit scan settings: pause, resume, or delete with a single click.
- Billing & invoices: secure Stripe portal for card updates and receipts.
- Delete account: option available in Settings page.
đźš‘ Troubleshooting
I never got the email.
- • Check spam and promotions folders.
- • Whitelist scans@campping.ca.
- • For faster notifications, consider switching to SMS.
SMS arrived late.
- • Some carriers throttle bulk texts—this is a carrier limitation, not our service.
Website won't load.
- • Clear browser cache/cookies or try an incognito window.
- • Verify you're on the latest Chrome, Firefox, Safari, or Edge.
🌲 Campground Coverage
Currently scanning BC Parks campgrounds. Tell us which campground you'd like next—our roadmap is driven by user votes!
Contact us at support@campping.ca to request new campgrounds.